30 Days Money Back

30-Day Money-Back Guarantee

If you are not completely satisfied with your hosting, you can make use of our 30-day money-back guarantee within 30 days of your purchase date.

Valid for the following hosting packages

• FireSmall
• FireLarge
• FirePlus

Excluded from the guarantee

• FireNano, FireMini and FireLifetime
• Email hosting packages
• Root servers and managed servers
• Domain registrations

How to proceed

1. Check that you are within 30 days of your purchase date.
2. Download and complete the form below.
3. Sign the completed form and send it to FireStorm by email or post.

Click here to access the form: 30-Day Money-Back Guarantee (PDF)

The refund will be processed within 14 days of receiving the form to the account you specified.