Website migration

1-click migration to FireStorm

With Website Migration you move your websites, databases and emails from Hostpoint, Metanet, Infomaniak and many other providers to FireStorm. Choose your current provider in the Plesk panel, enter your login details and start the migration with one click. The system takes care of the rest.

What you need

A hosting or reseller account at FireStorm
The login details of your current provider (customer center or panel)
The domains you want to move

Step 1: Choose where you are moving from

Step 2: Enter your login details

Enter the login address of your current customer center, your username, your password and the domains to be migrated. Then click Start migration.

If you are coming from a provider with Plesk, for example Metanet, enter the server name of your current Plesk login, your Plesk username and your password. With Metanet the server name ends in .sui-inter.net. Then select the subscriptions to be transferred.

Step 3: Sit back

The migration is now analysed and carried out. You will be notified as soon as it is complete. You can close the window in the meantime.

Step 4: Check your website and switch the domain

Once the migration is complete, check your website with us. As long as the domain still points to your current provider, your old website stays online unchanged. Only when everything is fine do you switch the name servers or transfer the domain to us. Cancel your products with your current provider only after that.

Good to know

Your login details are protected. They are stored encrypted and deleted after the migration.

Private keys stay behind. SSH keys, shell histories and system folders of your previous account are deliberately not transferred.

With Plesk providers the Plesk interface (XML-API) and the backup function must be enabled for your account at your current provider.

If something goes wrong

“Connection failed”
Check the server name (without https:// and without port) as well as username and password. Log in once directly at your current provider to verify them.

“Needs follow-up”
Part of the migration could not be completed automatically. Nothing is lost, contact us and we will complete the migration for you.

Need help?

Our support team is happy to help. You can reach us via our ticket system or by phone at 0844 300 200.