Set up a points alert

What is this about?

Your FireStorm points balance lets you pay for orders and renewals directly from your customer account. To make sure your balance never runs out unnoticed, you can set up a points alert on the credit page: as soon as your points balance falls below the value you choose, you automatically receive an email. The points alert is disabled by default.

How to set up the points alert

1. Log in to your customer account at admin.firestorm.ch
2. Open the Invoices menu on the right and click Add Funds
3. In the Points alert section, tick Enable points alert
4. Enter the desired points value under Alert when below, for example 500
5. Click Save

Good to know

• Every notification sent is also available in your customer account under Account > Email History
• On the same page you can top up your balance with new points at any time
• To disable the alert, simply untick the box and click Save, the entered value remains stored