1.00 The most important questions about ShopDesigner

Frequently asked questions about the online shop in SiteDesigner

What is the online shop in SiteDesigner?

The online shop is already included in SiteDesigner and helps you sell products on your website.

Who is the shop intended for?

The shop is for those who want to take their first steps to sell goods online.

How many products can I sell in my online shop?

The number of items depends on your SiteDesigner package. You can find the current details on the SiteDesigner page.

How many products is the shop designed for?

Our design goal was to operate the shop with up to 1,000 products. We have seen how some customers operate online shops with around 1,000 products and they perform well. Beyond 1,000 products, performance may decrease.

Is the shop safe?

Yes, the shop is very secure. Your website is protected with an SSL certificate so that data transfer is encrypted.

Can I sell downloads?

No, the shop is only for the sale of physical goods.

What happens when a customer buys an item?

When a customer makes a purchase, these things happen:

• You’ll get an e-mail from us.
• The customer receives an e-mail.
• A new order is displayed on the Manage Orders page.

Can I import products from a spreadsheet?

Yes, you can import products this way.

Can I export products to a spreadsheet?

No, the shop does not support this.

Can customers search for products in my shop?

Yes, the shop is searchable and you can help customers find things by adding tags to each product. A tag is a word a customer can search for.

Is there a limit to the number of product variants?

No, there is no fixed limit, but performance can be compromised if you have many products with many variations. For example, if you have a product with 3 sizes and 3 colors, the total number of variants is 3 x 3 = 9. If you have a product with 3 sizes, 3 colors, 3 designs and 3 surfaces, the total number of variants is 3 x 3 x 3 x 3 = 81. Each of these variations must be stored as if it were a product so that 10 products with 81 variations correspond to 10 x 81 = 810 individual products.

What payment methods can I use?

The shop supports various payment methods, for example PayPal, credit card and PostFinance.

Can I set different tax rates for different states and countries?

Yes.

How can I add different shipping options?

There is no fixed limit.

Which currencies are supported by the shop?

Argentinean PesoAustralian
DollarBrazilian
RealBritish
PoundBulgarian
LevCanadian
DollarChilean
PesoChinese
YuanColombian
PesoCroatian
KunaCzech
RepublicCrownDanish
CrownEuroHungarian

ForintIndian
RupeeIndonesian
RupiahKenyan
ShillingMalaysian
RinggitMexican
PesoNew
Taiwan-

D

ollarNorwegian
CrownPeruan
Nuevo SolPhilippine
PesoPolish
ZlotyRussian
RubleSingapore DollarSouth African

RandSwedish
CrownSwiss
FrancThai
BahtTurkish
LiraUruguayan
PesoUS
Dollar