Checking system status and outages

Has something suddenly stopped working, for example your website, your emails or OfficeMail? On status.firestorm.ch you can see at any time whether there is an outage or maintenance on our side and whether your own connection is blocked.

What the status page shows

• Services: web hosting, email, OfficeMail, DNS, customer portal as well as vServer and root server, each with a traffic light and the history of the last 30 days.
• Current notices: ongoing outages with a short description of what is affected and what we are working on.
• Scheduled maintenance: announced work with its time window.
• Your connection: whether your IP address is blocked by us. You can remove an automatic block there yourself with one click.

The page refreshes itself every minute and remains reachable even during a major outage. It is available in German, English, French, Italian and Spanish.

Everything is green, but it still does not work?

Then the cause is usually your connection or your device. First check under «Your connection» whether your IP address is blocked. More on this in the article IP address blocked. If that does not help, open a ticket.