{"id":34071,"date":"2026-11-13T13:27:30","date_gmt":"2026-11-13T12:27:30","guid":{"rendered":"https:\/\/www.firestorm.ch\/?p=34071"},"modified":"2026-11-13T13:40:59","modified_gmt":"2026-11-13T12:40:59","slug":"microsoft-365-outage-email-with-firestorm","status":"publish","type":"post","link":"https:\/\/www.firestorm.ch\/en\/news\/microsoft-365-outage-email-with-firestorm\/","title":{"rendered":"Microsoft 365 Outage: Mail With Us"},"content":{"rendered":"<p>Microsoft 365 has been disrupted since 12 November 2026. Mailboxes in Exchange Online are unavailable at times, Outlook does not connect, and emails arrive late or not at all. Microsoft is working on a fix. It is still open when the service will run reliably again.<\/p>\n<p>If you would rather not wait: <strong>with our Exchange ActiveSync solution you can be reached by email again right away.<\/strong> You receive new mail directly with us. As soon as Microsoft 365 is running again, you simply transfer your emails, contacts and calendars to us.<\/p>\n<p>&nbsp;<\/p>\n<h5 style=\"text-align: center\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_titel.jpg\" alt=\"Letters travel from a disrupted cloud to a running mail server\" width=\"600\">New mail arrives directly with us, your existing data follows later.<\/h5>\n<p>&nbsp;<\/p>\n<h3 style=\"margin-top:1.4em;\">How the switch works<\/h3>\n<div style=\"display:flex;flex-wrap:wrap;gap:22px;margin:26px 0;\">\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-postfach.png\" width=\"54\" height=\"54\" alt=\"Envelope icon\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">1. Mailboxes with us<\/strong>You order a mail hosting plan and create your email addresses. Exchange ActiveSync is already included in the plan.<\/div>\n<\/div>\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-eingang.png\" width=\"54\" height=\"54\" alt=\"Inbox icon\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">2. New mail right away<\/strong>As soon as the MX record of your domain points to us, new mail lands directly in your mailbox with us. You can also send again from then on.<\/div>\n<\/div>\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-umzug.png\" width=\"54\" height=\"54\" alt=\"Icon showing a move between two mailboxes\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">3. Your data follows<\/strong>As soon as Microsoft 365 is running again, you simply transfer your mail, contacts and calendars to us.<\/div>\n<\/div>\n<\/div>\n<div style=\"background:#f2f6fb;border-left:5px solid #1e73d8;border-radius:10px;padding:18px 22px;margin:26px 0;\">\n<strong style=\"display:block;font-size:1.1em;margin-bottom:10px;\">What applies until the move<\/strong><\/p>\n<p style=\"margin:0 0 10px 0;\"><strong>New mail:<\/strong> It arrives directly with us and is visible on all your devices.<\/p>\n<p style=\"margin:0 0 10px 0;\"><strong>Existing mail, calendars and contacts:<\/strong> They stay stored at Microsoft until the service is running again. After that you simply transfer them to us.<\/p>\n<p style=\"margin:0 0 10px 0;\"><strong>Word, Excel and the like:<\/strong> The switch only concerns your email. You keep using your Office applications as before.<\/p>\n<\/div>\n<h3 style=\"margin-top:1.4em;\">What Exchange ActiveSync offers with us<\/h3>\n<div style=\"display:flex;flex-wrap:wrap;gap:22px;margin:26px 0;\">\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-geraete.png\" width=\"54\" height=\"54\" alt=\"Computer and phone icon\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">All devices in sync<\/strong>Mail, calendars and contacts are always up to date on your phone, tablet and in your mail program.<\/div>\n<\/div>\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-kalender.png\" width=\"54\" height=\"54\" alt=\"Calendar icon\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">Calendars and contacts<\/strong>Appointments and addresses are stored on the mail server. In the browser you use OfficeMail for this, with nothing to install.<\/div>\n<\/div>\n<div style=\"flex:1 1 210px;display:flex;gap:14px;align-items:flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1794572751_icon-schweiz.png\" width=\"54\" height=\"54\" alt=\"Shield with Swiss cross icon\" style=\"flex-shrink:0;border-radius:12px;\"><\/p>\n<div><strong style=\"display:block;margin-bottom:4px;\">Data in Switzerland<\/strong>Your mailboxes are stored on our own servers in Switzerland and are operated by us.<\/div>\n<\/div>\n<\/div>\n<h3 style=\"margin-top:1.4em;\">How to get started<\/h3>\n<p>Order the <a href=\"https:\/\/admin.firestorm.ch\/cart.php?a=add&amp;pid=3393&amp;language=en\" target=\"_blank\" rel=\"noopener\">Mail Server Standard<\/a> or <a href=\"https:\/\/admin.firestorm.ch\/cart.php?a=add&amp;pid=7342&amp;language=en\" target=\"_blank\" rel=\"noopener\">Mail Server Plus<\/a> plan and create your email addresses. If your domain is with us, change the MX record in the DNS management of the customer area. If it is with another provider, adjust the record there.<\/p>\n<p>As soon as Microsoft 365 is running again, you simply transfer your existing emails, contacts and calendars to us. If you have questions about the switch, open a ticket at <a href=\"https:\/\/www.firestorm.ch\/en\/support\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.firestorm.ch\/en\/support\/<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-3 maxbutton maxbutton-webhosting\" target=\"_blank\" title=\"Webhosting Angebote\" rel=\"noopener\" href=\"https:\/\/admin.firestorm.ch\/cart.php?a=add&#038;pid=3393&#038;language=en\"><span class='mb-text'>Order Standard<\/span><\/a> &nbsp; <a class=\"maxbutton-3 maxbutton maxbutton-webhosting\" target=\"_blank\" title=\"Webhosting Angebote\" rel=\"noopener\" href=\"https:\/\/admin.firestorm.ch\/cart.php?a=add&#038;pid=7342&#038;language=en\"><span class='mb-text'>Order Plus<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft 365 has been disrupted since 12 November 2026. Mailboxes in Exchange Online are unavailable at times, Outlook does not connect, and emails arrive late or not at all. Microsoft is working on a fix. It is still open when the service will run reliably again. If you would rather not wait: with our Exchange [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":34072,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[7412],"tags":[17129,19316],"class_list":["post-34071","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-email","tag-exchange-activesync-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft 365 Outage: Email With Exchange ActiveSync | FireStorm<\/title>\n<meta name=\"description\" content=\"Microsoft 365 is disrupted. 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Mailboxes in Exchange Online are unavailable at times, Outlook does not connect, and emails arrive late or not at all. Microsoft is working on a fix. It is still open when the service will run reliably again. If you would rather not wait: with our Exchange&hellip;","_links":{"self":[{"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/posts\/34071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/comments?post=34071"}],"version-history":[{"count":1,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/posts\/34071\/revisions"}],"predecessor-version":[{"id":34079,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/posts\/34071\/revisions\/34079"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/media\/34072"}],"wp:attachment":[{"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/media?parent=34071"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/categories?post=34071"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.firestorm.ch\/en\/wp-json\/wp\/v2\/tags?post=34071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}