{"id":32004,"date":"2026-09-30T09:46:55","date_gmt":"2026-09-30T09:46:55","guid":{"rendered":"https:\/\/www.firestorm.ch\/?p=32004"},"modified":"2026-09-30T09:46:55","modified_gmt":"2026-09-30T09:46:55","slug":"credit-rules","status":"publish","type":"post","link":"https:\/\/www.firestorm.ch\/en\/news\/credit-rules\/","title":{"rendered":"New: You Decide What Your Credit Is Used For"},"content":{"rendered":"<p>Until now, the credit in your customer portal was automatically applied to every new invoice, whether it was a domain renewal, web hosting or a server. If you had topped up your credit for one specific purpose, for example domains, you had to keep an eye on the other invoices. From now on you decide what your credit is used for: with six switches on the credit page, one per product category.<\/p>\n<div style=\"display: flex; flex-wrap: wrap; gap: 18px; margin: 1.4em 0;\">\n<div style=\"flex: 1 1 220px; display: flex; gap: 12px; align-items: flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-regler.png\" alt=\"\" width=\"54\" height=\"54\" style=\"border-radius: 12px; flex: 0 0 54px;\" \/><\/p>\n<div><strong>Six categories<\/strong><br \/>Domains, web hosting and e-mail, servers, Microsoft 365, SSL certificates and other products. You switch each category on or off individually.<\/div>\n<\/div>\n<div style=\"flex: 1 1 220px; display: flex; gap: 12px; align-items: flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-reserve.png\" alt=\"\" width=\"54\" height=\"54\" style=\"border-radius: 12px; flex: 0 0 54px;\" \/><\/p>\n<div><strong>Credit stays reserved<\/strong><br \/>Items in disabled categories remain open. Your credit stays available for the categories you have enabled.<\/div>\n<\/div>\n<div style=\"flex: 1 1 220px; display: flex; gap: 12px; align-items: flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-rechnung.png\" alt=\"\" width=\"54\" height=\"54\" style=\"border-radius: 12px; flex: 0 0 54px;\" \/><\/p>\n<div><strong>The rest is invoiced as usual<\/strong><br \/>On invoices with items from several categories only the enabled share is covered by credit. You pay the rest as usual.<\/div>\n<\/div>\n<div style=\"flex: 1 1 220px; display: flex; gap: 12px; align-items: flex-start;\">\n<img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-schalter.png\" alt=\"\" width=\"54\" height=\"54\" style=\"border-radius: 12px; flex: 0 0 54px;\" \/><\/p>\n<div><strong>Change it any time<\/strong><br \/>The setting applies immediately to new invoices and to the automatic application before the due date. Default: everything enabled.<\/div>\n<\/div>\n<\/div>\n<h2 style=\"margin-top: 1.4em;\">How it works<\/h2>\n<p><strong>1. Open the credit page.<\/strong> Log in to the <a href=\"https:\/\/admin.firestorm.ch\/clientarea.php?action=addfunds\" target=\"_blank\" rel=\"noopener\">customer portal<\/a> and open <strong>Invoices &gt; Add Funds<\/strong>. Below the top-up form and the points alert you will find the new panel &#8220;Use credit for&#8221;.<\/p>\n<h5 style=\"text-align: center;\"><img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-uebersicht.png\" alt=\"Credit page in the customer portal with the new panel Use credit for\" width=\"600\" \/><br \/>\nThe credit page with the new panel<\/h5>\n<p><strong>2. Choose the categories.<\/strong> Untick every category your credit should not be used for and click Save. Everything that stays ticked is paid with credit automatically, as before.<\/p>\n<h5 style=\"text-align: center;\"><img decoding=\"async\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790761047_guthaben-regeln-gespeichert.png\" alt=\"Panel Use credit for with saved settings\" width=\"600\" \/><br \/>\nHere the credit stays reserved for domains, SSL certificates and other products<\/h5>\n<p><strong>3. Done.<\/strong> The rule applies from now on to all new invoices and to the automatic application shortly before the due date. On an invoice with items from several categories only the enabled share is covered by credit, the rest remains open and you pay it as usual.<\/p>\n<h2 style=\"margin-top: 1.4em;\">Good to know<\/h2>\n<p>By default all categories are enabled, so nothing changes as long as you do not change anything. Credit that has already been applied is not affected. For customers with a domain reseller package &#8220;Domains&#8221; always stays enabled, because domain renewals are settled directly from the credit.<\/p>\n<h2 style=\"margin-top: 1.4em;\">Who benefits<\/h2>\n<p>Everyone who tops up credit for a specific purpose: domain resellers who cover their renewals with it, agencies that manage domains for clients and prefer to pay hosting invoices by bank transfer, or anyone who simply wants to keep track of what their credit is used for.<\/p>\n<p>You will find the step-by-step guide in our knowledge base: <a href=\"https:\/\/www.firestorm.ch\/en\/kb\/credit-rules\/\" target=\"_blank\" rel=\"noopener\">Set credit rules<\/a><\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-3 maxbutton maxbutton-webhosting\" target=\"_blank\" title=\"Webhosting Angebote\" rel=\"noopener\" href=\"https:\/\/admin.firestorm.ch\/clientarea.php?action=addfunds\"><span class='mb-text'>Set credit rules<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Until now, the credit in your customer portal was automatically applied to every new invoice, whether it was a domain renewal, web hosting or a server. If you had topped up your credit for one specific purpose, for example domains, you had to keep an eye on the other invoices. From now on you decide [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[58],"tags":[],"class_list":["post-32004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New: You Decide What Your Credit Is Used For - FireStorm ISP<\/title>\n<meta name=\"description\" content=\"New in the FireStorm customer portal: choose per product category whether your credit is applied to invoices automatically, so it stays reserved for domains, for example.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firestorm.ch\/news\/guthaben-regeln\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New: You Decide What Your Credit Is Used For\" \/>\n<meta property=\"og:description\" content=\"New in the FireStorm customer portal: choose per product category whether your credit is applied to invoices automatically, so it stays reserved for domains, for example.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.firestorm.ch\/news\/guthaben-regeln\/\" \/>\n<meta property=\"og:site_name\" content=\"FireStorm ISP\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/firestorm.ch\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-30T09:46:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.firestorm.ch\/wp-content\/uploads\/2026\/09\/title-6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"FireStorm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"FireStorm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/\"},\"author\":{\"name\":\"FireStorm\",\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/#\\\/schema\\\/person\\\/a839a8c7b2b298446e46dbfc490fe49e\"},\"headline\":\"New: You Decide What Your Credit Is Used For\",\"datePublished\":\"2026-09-30T09:46:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/\"},\"wordCount\":427,\"publisher\":{\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.firestorm.ch\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/title-6.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-CH\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/\",\"url\":\"https:\\\/\\\/www.firestorm.ch\\\/news\\\/guthaben-regeln\\\/\",\"name\":\"New: You Decide What Your Credit Is Used For - 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