{"id":31923,"date":"2026-09-23T20:59:41","date_gmt":"2026-09-23T18:59:41","guid":{"rendered":"https:\/\/www.firestorm.ch\/?p=31923"},"modified":"2026-09-23T20:59:41","modified_gmt":"2026-09-23T18:59:41","slug":"new-in-officemail-replies-and-conversation","status":"publish","type":"post","link":"https:\/\/www.firestorm.ch\/en\/news\/new-in-officemail-replies-and-conversation\/","title":{"rendered":"New in OfficeMail: replies and conversation"},"content":{"rendered":"<p>When did this email arrive, have I already replied, and what was written before? In OfficeMail you now see it at a glance. Right below the subject of every open email you find the time it was received and the time of your reply, and one tap expands the whole conversation. We have also tidied up writing on the phone and added a second, easy to find place for all email settings.<\/p>\n<div style=\"display: flex; flex-wrap: wrap; gap: 22px; margin: 26px 0;\">\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-empfangen.png\" alt=\"Envelope icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Received at a glance<\/strong>Below the subject you see when the email reached you. For sent emails it shows when they were sent.<\/div>\n<\/div>\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-geantwortet.png\" alt=\"Reply arrow icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Replied, with time<\/strong>If you replied, you see when. Tap the date to open your reply.<\/div>\n<\/div>\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-verlauf.png\" alt=\"Speech bubbles icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Conversation history<\/strong>All emails of a conversation from inbox and Sent folder in a short list, each one opens with a tap.<\/div>\n<\/div>\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-einstellungen.png\" alt=\"Gear icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Settings in one place<\/strong>All email settings are now also available at the top right under your initials, in Settings and E-Mail.<\/div>\n<\/div>\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-handy.png\" alt=\"Phone icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Writing on the phone<\/strong>A tidier reply window: one bar with Send, attachment and formatting, the quote in a grey box.<\/div>\n<\/div>\n<div style=\"flex: 1 1 300px; display: flex; gap: 14px; align-items: flex-start;\"><img decoding=\"async\" style=\"flex-shrink: 0; border-radius: 12px;\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_icon-adressbuch.png\" alt=\"Address book icon\" width=\"54\" height=\"54\" \/><\/p>\n<div><strong style=\"display: block; margin-bottom: 4px;\">Address book for the phone<\/strong>The address book in the compose window now has a wide search field and clear groups on the phone.<\/div>\n<\/div>\n<\/div>\n<h2 style=\"margin-top: 1.4em;\">How it looks<\/h2>\n<p>Open an email you have replied to. Below the subject you see the lines Received, Replied and Conversation. The blue date next to Replied takes you straight to your reply, Conversation lists the whole exchange with date and sender. In the email list, replied emails also have a small arrow in front of the subject, even if you replied with Outlook or on your phone.<\/p>\n<h5 style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_shot-verlauf-en.jpg\" alt=\"Open email in OfficeMail with Received, Replied and Conversation\" width=\"360\" \/>Received, Replied and the expanded conversation<\/h5>\n<h2 style=\"margin-top: 1.4em;\">Writing on the phone<\/h2>\n<p>The reply window on the phone is now clearer. Sender, recipients and subject are at the top, followed by a bar with formatting, attachment and Send. The quoted text sits in a grey box and you write your reply above it. A small note below the text shows whether the draft has been saved.<\/p>\n<h5 style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/newsbeitrag.firestorm.ch\/uploads\/img_1790189660_shot-antworten-en.jpg\" alt=\"Reply window in OfficeMail on a phone\" width=\"360\" \/>The tidied up reply window on the phone<\/h5>\n<p>A step by step guide is available in the KB article <a href=\"https:\/\/www.firestorm.ch\/en\/kb\/officemail-replies-conversation-settings\/\" target=\"_blank\" rel=\"noopener\">Replies, conversation and settings in OfficeMail<\/a>.<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-3 maxbutton maxbutton-webhosting\" target=\"_blank\" title=\"Webhosting Angebote\" rel=\"noopener\" href=\"https:\/\/www.firestorm.ch\/en\/mailhosting\/\"><span class='mb-text'>More about OfficeMail<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When did this email arrive, have I already replied, and what was written before? In OfficeMail you now see it at a glance. Right below the subject of every open email you find the time it was received and the time of your reply, and one tap expands the whole conversation. We have also tidied [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":31924,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[7412],"tags":[19268,19260,17130],"class_list":["post-31923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-mailhosting-en","tag-officemail-en","tag-webmail-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New in 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href=\"https:\/\/www.firestorm.ch\/en\/news\/category\/news-en\/\" rel=\"category tag\">News<\/a>","rttpg_excerpt":"When did this email arrive, have I already replied, and what was written before? In OfficeMail you now see it at a glance. Right below the subject of every open email you find the time it was received and the time of your reply, and one tap expands the whole conversation. 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